Design Case study
Health Data Platform
Designed patient and doctor-friendly healthcare web and mobile apps incorporating views of healthcare data from wearable devices.
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Story
One of our clients needed to integrate wearable device data into their healthcare platform, providing internal staff and patients with views and insights into the data.
This would enable their internal staff to better diagnose and provide recommendations to their patients. And enable their patients to better understand their health trajectory.
No existing programming code, designs, or specs existed for this functionality. This was a completely greenfield task.
Customer Challenge
- Provide an intuitive and user-friendly design for internal staff and patients
- Ensure a consistent view of patient data across the continuum of care
- Be able to utilize patient longitudinal records to identify health trends
- Provide a more holistic view of patient data to better diagnose and provide recommendations
- Enable scheduling of appointments, monitoring of activity, and alert triggers based upon heath indicators
Design Journey
Below is a view inside the UX design journey of this project.
When dealing with other projects, depending on the size and budget, we tend to perform similar steps.
User research and analysis
- Talked to real people, industry experts, and key stakeholders to understand their needs and experiences.
- Analyzed data to see how people use similar products or services.
- Identified areas where users struggle or have pain points.
User journey mapping
- Created a visual map of how users interact with our product or service.
- Documented user personas
- Identified areas where users may get stuck or feel frustrated and improve the user experience
Information Architecture and Content
- Organized content to help users find what they need more easily.
- Ensured content aligns with users’ needs and goals
- Crafted the information architecture
wireframing
- Created basic designs to evaluate and enhance the user experience.
- Refine iterations based on user feedback.
Wireframes
Brand style guide
Developed a visual style and design system that aligns with the brand & user experience.
Logo Design
high-fidelity design and clickable Prototype
- Developed interactive prototypes to enable users to interact with the design and provide feedback so we could refine it further.
- Tested and validated the design with real users.
Results
All wearable device data showing in one Universal Health Dashboard – pulse, temperature deviations, average sleeping time, calories burned, and much more.
Manage charts of patient activities in one place, monitor the regularity of activity, and receive alert triggers based upon health indicators.
Manage scheduling of appointments with a holistic view of patient data to better diagnose and provide recommendations.
